SMS Terms & Conditions

1. Program Description

When opted in, you will receive text messages (SMS/MMS) from Imperia Roofing & Exteriors to your mobile number. These messages may include responses to quote requests, estimates, or service inquiries, real-time communication regarding our roofing and exterior services, appointment scheduling and confirmations, project updates, follow-up messages, customer support communications, feedback requests, and promotional or marketing offers (if you have opted in).

2. Program Frequency

You can expect to receive approximately 5–10 messages per month from us, depending on your service requests, project status, and communication preferences.

3. Message & Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. Charges depend on your mobile carrier and service plan.

If you have any questions about your text plan or data plan, please contact your wireless provider.

4. Opt-In Consent

By providing your phone number and selecting consent for SMS communication, you agree to receive text messages from Imperia Roofing & Exteriors. Consent is not a condition of purchase.

5. Opt-Out Instructions

You can opt out of SMS communications at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

After opting out, you will no longer receive SMS messages unless you re-subscribe.

6. Privacy Policy

Your information will be handled in accordance with our Privacy Policy. We do not sell, rent, or share your personal information with third parties for marketing purposes.

7. Carrier Disclaimer

Carriers, including AT&T, Verizon, T-Mobile, and others, are not liable for delayed or undelivered messages.

8. Support

If you are experiencing any issues, you can reply with the keyword HELP for assistance.

You can also contact us directly through our website at:

https://imperiare.com/contact-us/

9. Privacy Policy

Your privacy is important to us. We do not sell, rent, or share your personal information with third parties for marketing purposes.

For more information on how your information is collected, used, and protected, please review our Privacy Policy here:

https://imperiare.com/privacy-policy/

10. Changes to Terms

Imperia Roofing & Exteriors reserves the right to modify these SMS Terms & Conditions at any time. Any updates will be posted on this page with the revised effective date.

By opting in to receive SMS communications, you agree to these Terms & Conditions.

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